We ship all our items using Royal Mail 1st Class Special Delivery, (Track and Trace Signed For Service). We can only ship to the UK and EU.
Due to the amount of signed Charity contracts in place with our jewellery collections, House of Halos can only offer credit notes or exchanges to the value of your purchased items.
We are not responsible for return postage costs and returns are only accepted when you advise of a “Track and Signed For Service” delivery number as proof of your return, which must occur within a 14 day period.
Each House of Halos Jewellery box is from recycled FSC approved materials and are fully recyclable. We use the most eco-sustainable jiffy bag postage bag available on the market. Used from FSC materials, recycled and fully recyclable.